FAQ

Frequently Asked Questions

How long does shipping take?

Orders are normally processed in 1 to 2 business days. U.S. standard transit normally takes another 4 to 6 business days.

Is standard shipping free?

Yes. Free standard shipping is available for U.S. orders. Other available options and costs are shown at checkout.

How do I track my order?

When tracking is available, it is emailed after the carrier receives the shipment. Allow up to 48 hours for tracking to update.

Can I change or cancel an order?

Email support@everydaybottles.shop promptly. We will try to help, but changes cannot be guaranteed after fulfillment begins.

What is the return window?

Eligible items may be returned within 30 days after delivery. Contact us first; approved returns receive a prepaid label or equivalent free return arrangement.

When will I receive my refund?

Approved refunds are issued to the original payment method within 10 business days after inspection. Financial institutions may need additional posting time.

What if an item is damaged, defective, or incorrect?

Contact us promptly with your order number and clear photos when possible so we can review the issue.

Which payment methods do you accept?

Checkout supports available credit or debit cards from Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

How can I contact you?

Email support@everydaybottles.shop or call 718-885-1424. We normally respond within 2 business days.